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Slash Your Mobile Costs By 74%

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Published in Shopping on 27 August 2008

Pay as you go mobile phone users may feel left out when it comes to finding the best deals. Here's how to make the most out of your PAYG mobile.

When it comes to mobile phones, pay as you go (PAYG) plans are the often neglected sister of their contract counterparts. While shop windows constantly try to lure you in with amazing contract deals, PAYG is often just seen as the poor-value but easy choice for low mobile phone users.

However, on closer inspection, there are some great deals to be had if you don’t use your phone that much, but still need to keep in touch with your loved ones, or have a mobile handy in case of emergencies.

PAYG is also good if you have a less than perfect credit record, as unlike contracts, you don’t have to pass a credit check in order to get one. You simply pick up a SIM card online or in store and can be up and running straight away.

So, if you’re tempted by PAYG, here’s a quick guide to what the main providers are currently offering. As there are a plethora of tariffs available, I've looked at the best tariffs for calling all networks.

Provider and Tariff

Cost per
One
Minute
Phone Call

Cost
per Text

Voicemail

How Often
You Have
To Make A
Call To
Maintain
Service

O2 All PAYG Plans

25p for first
3 minutes
per day,
5p thereafter

10p

15p
per call

180 days

Orange Racoon

15p

10p

15p

180 days

T-Mobile Everyone

15p

10p

10p

180 days

Vodafone Anytime Plan

30p for first
3 minutes
per day,
10p thereafter

10p

Same as
price plan

180 days

3 Flat 12

12p

12p

Free

None

Of the five main players, it’s hard to pick a clear winner, as the best plans depend on your own personal use.

Both Vodafone and O2 have stepped tariffs, where the first few minutes of each day cost a bit more than the rest of your talk time, while Orange, T-Mobile and 3 have fixed prices throughout the day.

Personally, I think stepped tariffs are a bit of a con, as if you are an infrequent user, you’re unlikely to take advantage of lower call rates often enough to make it value for money. So for ‘once in a while’ use, I would recommend opting for 3, as it offers best overall value, plus free access to voicemail.

One plan which provides better value than all of these is Asda’s mobile service, which from September 1st will charge a flat rate of just 8p per minute for voice calls, and 4p for texts to any network.

And, for those worried about coverage, Asda has teamed up with Vodafone to power its service, meaning you can get great value without compromising on network coverage.

So, if you switched from Vodafone to Asda’s service powered by Vodafone, you could potentially save yourself up to 74% on call charges, and 60% on text messages.

Beat the clock

One other question infrequent users will want to know is: ‘Will my credit ever expire?’

Looking at the table, if you never want to have to worry about topping up your account, 3 is again the way to go, with credits lasting indefinitely.

Otherwise, to keep your mobile active, other networks state that you must make a ‘connection action’ once every six months. This doesn’t necessarily mean you have to top up your account each time, as a connection action can be anything from making a call, sending a text or topping up your account.

If your credit does expire, you will lose it, together with your phone number (although some providers will re-credit your account if you reactivate it).

So, you could potentially go years and years with just one top up. Just be sure to keep in touch with someone to keep your account active!

Stretching Your Allowance

If, on the other hand you’re a pre-pay user looking to maximise the benefits of PAYG, there are some great extras you can get just for topping up. These bonuses come in addition to your credit, and generally last for 30 days from when you credit your account.

Here’s just some of the extras the main providers are offering:

Provider
and Tariff

Free
Extras

O2 Text Anytime

300 texts

Orange Dolphin/ Canary Plans

300 texts/ 120 off-peak minutes

T-Mobile (all plans)

Top up by at least £10
during the week and
get £10 extra credit to
use that same weekend
(text stretch 441 to opt in)

3 Flat 12

£10 ‘stretch’ top-up to get
a combination of 100 minutes
or texts plus 100 free 3 to 3 minutes.

As you can see from the table, you can get some nifty rewards simply for topping up. For example, £10 credit with Orange will get you either an extra 300 free texts on the Dolphin tariff, or 120 free evening and weekend minutes to any network on the Canary tariff. Not a bad bonus for simply topping up.

Extras! Extras! Read all about it!

As well as basic value, plus stretching your top-up, you also have to consider other extras networks will offer you.

For example, Vodafone’s Stop The Clock lets you talk to any fixed line or mobile for up to 60 minutes during evenings and weekends but only pay for three of them. If you played your cards right you could get 33 hours of off-peak talk time from a £10 top up. Now that’s what I call value.

Moving away from mobile calls, If you’re a regular cinema-goer, Orange will give you 2 for 1 on cinema tickets every Wednesday with its Orange Wednesdays promotion.

And, if you’re considering switching broadband providers, O2’s highly recommended broadband service can be yours for just £7.50 a month (£12.50 for non O2 customers), as long as you top up your account by at least £10 every three months. These extras do add up.

The Perfect Fit

Obviously, the network you choose will also be determined by the network coverage and availability in your area. Also, if you find yourself regularly topping up by more than £20 a month, you may be better of with a monthly contract or SIM only plan, as in most cases these will give you more for your money.

However, if you refuse to be tied in to a contract, or simply want the freedom of being able to use your phone how and when you like, PAYG is probably the best way forward, and as we have seen, can provide excellent value for low users.

Finally, if you’ve managed to get to the end of this mammoth article, you really do deserve a reward! Here are some links to get a free SIM from either T-Mobile, Orange, Vodafone, O2, or, if you choose – all four!

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Comments

The opinions expressed here are those of the individual writers and are not representative of The Motley Fool. If you spot any comments that are unsuitable hit the flag to alert our moderators.

beckyswanwick 29 Aug 2008, 7:19am

I simply don't understand why PAYG is considered a 'poor value but easy option'. I'm always amazed that people allow themselves to get ripped off with so-called 'free minutes' (no they're not, you pay for them in your contract!) and the lure of the latest phone on a regular basis (how environmentally unfriendly and completely unnecessary to swap phones so often).

I have a good landline deal with all kinds of calls included in a minutes deal that I don't exceed, and I also use Skype for free. My mobile is for short calls and texts only, and it's main role is to help me to stay in touch when I'm not at home or work. It's not for lengthy conversations because I can do that at home.

I've had the same phone and PAYG tariff for seven years or so now and I guess I probably spend about a tenner every three months on it. There was a great offer from Orange a few years back where you paid a one-off £15 to have the first five text messages you send per day free for life! I do text regularly so that can save me up to £182.50 per year.

Another benefit I find from having an ancient phone and tariff is that I seem to have fallen off Orange's radar, so they don't pester me with offers that I don't want!!

So, remind me how I'm losing out on being a PAYG customer again?!

TheCheekyMonkeys 29 Aug 2008, 7:24am

I believe Ikea have also linked up with T-Mobile to provide a PAYG package known as Family Mobile (www.familymobile.com) offering calls at 9p per minute and texts for 6p each.

fairmaid 29 Aug 2008, 8:06am

I am with Orange and the tariff I'm on is equal to Virgin No Line Rental Ever - although I don't think they offer this any more. This tariff means I pay only for my calls by Direct Debit every month so I never run out of credit. I only use my phone for texts or very quick calls -not long conversations, I do that for free on my landline. The most I've ever had to pay in a month is £12, but my normal is around £2. I also get free voicemail. Unfortunately my local cinema doesn't do Orange Wednesday so I don't benefit from that offer.

pjm7uk 29 Aug 2008, 8:06am

I am a PAYG and very happy

topshare 29 Aug 2008, 9:07am

My Virgin Mobile PAYG deal keeps me in touch on 'emergencies only in the UK' - when the bill is seldom more than £3 in 3 months, and for 'keeping in touch with Family when abroad'm which might add £20 three times a year. Can't believe that intelligent people would pay out upwards of £30 per month, every month, for a contract enabling 'free calls and texts', in addition to paying out for landline phone facilities !

killickbecki 29 Aug 2008, 9:13am

I use PAYG with O2 favourite place option. That means for £10 top up i get 500 minutes to O2 and landlines from my postcode. Due to the fact that it only depends on the mast that you are using, i actually get 500 minutes anywhere in my town!

I then top up £10 use the 500 minutes for the month and then use the £10 in the next month. So i get 2 months use for £10. Then next time i top up, i get my minutes back.

debtwagon 29 Aug 2008, 9:29am

Spot on BeckySwanwick. Unless one is a hopeless gossip that can't leave the phone alone, why have a contract? They're all massive rip-offs and as Becky says, the environmental impact is not inconsiderable. I use Fresh mobile (Carphone Warehouse) PAYG, 15p per call anytime, and text - wait for it - 5p anytime.

davemcv 29 Aug 2008, 9:54am

With PAYG you don't really have to worry about your phone being lost/nicked as all they can use is whatever credit you have left on it. I've read some horror stories about contract customers being stung for thousands of pounds when their phone has been stolen and used for long distance calls.When this happens the major companies seem pretty unhelpful+unsympathetic

SF142 29 Aug 2008, 10:19am

I have disagree with most of you, as you all use your mobile sparingly, and most people who have contracts use it a lot therefore all the deals of PAYG does not make a good one. By the way the contracts you pay are for your mobile not the inclusive minutes, the phones cost about £250-£350 (new models) and this is the money the contract provider has to make from you. The inclusive minutes are just a wave length in their system. I know this as I use to work for a mobile provider company. So if you use your mobile for once in a while and or for few texts, then please stick with your PAYG.

Rayoz 29 Aug 2008, 10:50am

Totally agree with SF142. I have a great contract deal with o2, I have my own [unlocked] Nokia phone which cost me 80 euros in Spain, been off o2 radar for new phone for several years now, I threaten to change airtime provider now and again and usually get a couple of months airtime refunded. I have cut my monthly bills from £200 + to £100 now by dealing with them. PAYG is far to expensive for my usage.

acockshull 29 Aug 2008, 10:54am

My wife very sparingly uses a T-mobile PAYG phone at 15p/min. Always looking foolishly to get a better deal, I checked the Asda-phones website and found it is not a flat rate, it is 16p for the first three minutes !

acockshull 29 Aug 2008, 10:59am

My wife very sparingly uses a T-mobile PAYG SIM at 15p/min. Always looking foolishly to get a better deal, I checked the familymobile.co.uk (IKEA) website and found it does indeed look promising at 9p per minute flat rate, has anyone found a catch ?

JGHarney 29 Aug 2008, 11:07am

I've been with Virgin PAYG for years and have always been very happy, but then I'm a low user (less than £10 most months), if I was a higher user then it would probably be the case that a contract would work out cheaper. The other big advantage of the Virgin PAYG is tht you can set up monthly direct debit facility to pay off whatever you have used the previous month and with a standard £100 credit limit - this means no messing with top ups or running out of credit at awkward times, so it actually 'feels' like you are on a contract in terms of those sort of ease of use benefits...

MrStatto 29 Aug 2008, 11:12am

Virgin also offer a scheme for PAYG where rather than having to top-up you can get a quarterly bill (payable by direct debit). That way you never run out of credit

TMFSUZY 29 Aug 2008, 11:24am

Hi acockshull,

Asda's website does currently state the higher rates of 16p for the first 3 minutes, but prices are due to come down on Mon 1st Sept.

Hope that helps!

Szu

zairo2 29 Aug 2008, 12:06pm

I have been reading the Fools articles for a while now, and this is the first time im obliged to right a reply to a post.
I am currently on contract with orange, its a great deal, but I also have a PAYG Vodafone mobile.
With vodafone you get the family plan, from which you get unlimited calls between 4 people, back and forth from £5 a month! So currently I can call my gf anytime of the day without credits, and she can call me anytime of the day without credits just because i top up by £5 a month. Ofcourse I can add 2 more people to this plan, but my gf is all i need free calls to ;)

zairo2 29 Aug 2008, 12:11pm

OH, and also with vodafone you get stop the clock, which is mentioned in the article, but you also get vodafone free weekeneds. This is where if you spend £5 during the week (mon-fri) you get free calls and texts during the weekend, or alternatively spend £2.50 for free weekend texts.
My top tip is - spend £5 on your vodafone family plan during the week, and you get qualified for free weekends that week too! So not only do you get unlimited anytime calls to 4 people, but you also get calls and texts during the weekend to other people, from only a fiver...bonus

TerenceFreedman 29 Aug 2008, 1:32pm

SGF142 and other mobile users may use large amounts of time on the phone but there are many of use who spend our £10 per 3 months an occasionally buy a new £20 handset. So we are contented to sp-end less than £100 pa even when roaming abroad. I am a Virgin PAYG user and wonder why Virgin was left out from the comparison.

There is another matter: I have found that some PAYG suppliers insist on a periodic top up often monthly of say £10 which would build up a large unwanted credit.

Another issue is the quality and range of cover by the network and for the PAYG users who may receive a lower quality of service from a given supplier than thir contract siblings.

Overall the article raised a serious issue but hardly covered it at all.

aciddave 29 Aug 2008, 2:27pm

I'd hate to say the tables are wrong, but I have a PAYG sim on O2. After you've had the sim for 3 months and topped it up regularly (once a month for 3 months), the allowance increases from 300 to 500 free texts a month! I used to have a contract phone from them, but it was expensive at £30 a month for the allowance i got, now, although i don't get the free minutes i used to, i get virtually the same free texts as i used to. All i do now is text most of the time rather than ring!

Became 29 Aug 2008, 2:32pm

I am on a Vodafone no-line-rental contract where I pay monthly for what I use. Since I am only in the country periodically, this suits me fine. The only downside is Vodafone wont allow me to make data calls to connect to the internet.
Does any other network allow for no line rental, billed direct debit and data/gprs connections?

iereboy 29 Aug 2008, 3:37pm

I used to be on PAYG and I can happily say I will never ever go back to it. I pay £17.50 to Orange and I get unlimited text, 600 mins and free calls to my 4 magic numbers. Normally it would cost £35 a month but I get 25% off line rental for loyalty and various other discounts. Every 6 months you get another magic number which is fantastic. Also, I don't need a landline as I am never home, so I save there too.
Fair enough to PAYG, my nan has one and if she tops up £10 every 6 months, that's a lot. She only has it when she goes out and for emergencies.
So it just comes down to useage and what suits you best.

mayflyjules 29 Aug 2008, 4:40pm

I used to have a £25/month contract with Orange which was cost effective for me until I moved in with my boyfriend and my text usage dropped dramatically! I worked out that my mobile costs would only be around £5/month if I switched to PAYG and found that Orange was still the best for me (partly because of Orange Wednesdays), so as soon as my contract was up I switched over. I now only have to top up by £10 every other month and get the free weekend/evening minutes which helps to stretch the time between top-ups.

I don't change my phone very often, having had the last one for over 4 years, but having the option of a 'free' phone upgrade was always welcome when I was on contract. Now, even in the highly unlikely scenario that I'll get a new phone every year, I'll still be saving money on what I was paying on contract as I would never pay anywhere near as much as £240 for a phone!

gcon60 29 Aug 2008, 4:45pm

I do not see Fresh Mobile in your article, 15p all calls and 5p text messages. I have just read about IKEA (9p & 6p resp) who are now cheaper than Fresh depending on your number of calls made versus text messages. I text more, so Fresh still favourite at 5p.

atseyes 29 Aug 2008, 5:11pm

I'm with Tesco Mobile on their Tesco Extra tariff, and I can honestly say that I ind it a very good deal, for me. The only snags are that it is a £10 minimum top-up, and ASDA's latest tariff does seem to be slightly better. On the plus side, I have always found the Tesco customer service to be excellent. The service is linked to O2.

bacorw 29 Aug 2008, 6:57pm

I too have the Virgin PAYG with monthly billing onto a DD if I dont pay it with my credit card at the supermarket (which I try to do because of the supermarket loyalty points AND moneyback on the CC.
Virgin also gives you free phone moneyback - I forget exactly what they call it - but when I did change my phone I got a £30 voucher from them & used it to buy a phone that cost £60 but came with £30 calls so all it cost me was P&P.
Only gripes are very short time to pay bills when the bill comes up AND poor signal strength in many areas.

dooneylou 29 Aug 2008, 8:56pm

I have O2 pay & go on O2 unlimited. If I top up £15 I get unlimited calls and texts to other O2 mobiles. This suits me as all my family and friends are on O2. I then use my £15 for other calls I need to make to other networks/landlines. If I don't top up within a month I use up my £15 credit and then get my unlimited allowance back when I next top up £15.

unobtainium38 29 Aug 2008, 9:06pm

Virgin do a good deal - 300 mins + 300 txts, £15 a month, no tie in, Liberty SIM tariff. virginmobile.co.uk for gen..

lincup 29 Aug 2008, 11:24pm

im on tesco value tariff which suits me . 15p per min for calls and 5p per text. however, when my credit run sout i think ill be transferring to IKEa phone deal - that looks amazing. so many of my friends have gone mobile only that i need cheaper calls but dont wanrt tp go on contract again. i was paying for stuff i wasnt using

suilvenms 30 Aug 2008, 5:08am

Firstly, I think that the author of the article meant option five on the two occasions she mentioned option three but it's late and I could be wrong.

I use Fresh (T-Mobile) which is no longer available from the Car Phone Warehouse which someone mentioned above. It's great apart from occasional delays in delivery of the messages. I have voicemail switched off and don't pay for an itemised bill. It cost me between £2 and £7 per month. Don't phone much but text loads. The real advantage for me is I never have to top up as the balance is payed monthly by Direct Debit. I wondered if any of the other PAYG providers offered this very convenient setup. From my communication with Car Phone Warehouse, I get the impression that they regret this tariff and would like to recind it. They can't tell me details of the costs which are not printed on the bills and no are longer published on their website. One of their Customer Service personnel told me I was paying 10p per text as opposed to the 5p the gentleman correctly quoted in his comment above.

Happy Hunting

4beatlefans 30 Aug 2008, 12:31pm

Even as a telephone engineer it is hard for me to keep up with all the changes - or, rather; impossible! A colleague who sells mobiles reckons as a rule of thumb if you spend more than £12/month on a PAYG then it's time to look for a contract. Hope this helps.

TheMaestro88 30 Aug 2008, 6:15pm

I'm also using the FRESH tariff which has the very convenient direct debit option. I like it!

Honky81 05 Sep 2008, 1:08pm

I am with 3. I get skype calls on my mobile (you may need a new handsets but they are available for £40 with camera etc) if I top up £10 for a month (then I go without skype for a month), which helps me with my relatives abroad.

They also have text packages: £3 for 40 texts (7.5p) or £5 for 80 texts (around 6p a text) and one for the text addicts, not sure.

That way I come in under £5 a month on average, and I don't have a landline!!!

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